I’ll admit it… I cry like a school girl when Ty yells “Move that bus!”  It gets me every time when I watch the pure joy experienced by a family seeing their re-made home for the first time.  The transformation is always shocking, and far more complete than the deserving family could ever imagine.

There are times in business when we need a makeover as well.  As I work with businesses of all sizes, I often see the results of many years of organizational neglect.  Yes,…

“Sorry officer… I was running late.” I said from my prostrate position on the warm hood of the police cruiser.   Even then I realized how ridiculous that statement sounded as I felt the heat from the engine on my cheek and heard the handcuffs snapping into place on my wrists. 

“Tell it to the judge, hotshot,” was all he said as he yanked me off the hood and began walking me to the caged rear seat of his black and…

The one thing that all organizations have in common is the presence of people. The one common source of all organizational problems, is again… people. If it weren’t for all of us imperfect human beings, our organizations would run far more smoothly and effectively.…